Updated 300-085 Cisco CCNP Collaboration mock exam questions

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Share some CCNP Collaboration 300-085 exam questions and answers below.
When troubleshooting a single Cisco Unified Presence user complaint, which is the Cisco recommended tool to start the troubleshooting process?
A. Cisco Unified Real Time Monitoring Tool
B. Cisco Unified Presence System Troubleshooter
C. Cisco Unified Presence Monitoring Tool
D. Cisco Unified Presence Viewer
Answer: D

In Cisco Unified Communications Manager presence with SIP, if the presence entity resides within the Cisco Unified Communications Manager cluster, how does Cisco Unified Communications Manager respond to a SIP line-side presence request?
A. by sending a SIP NOTIFY message to the presence watcher to indicate the current status of the presence entity
B. by sending a SIP SUBSCRIBE message to the presence watcher to request the presence status of the indicated presence entity
C. by sending SCCP messages to the presence watcher to indicate the current status of the presence entity
D. by using the Cisco Unified Presence PUBLISH Trunk service parameter on Cisco Unified Communications Manager to associate the user with a line appearance
Answer: A

What are four capabilities of Cisco Unified Presence user communication? (Choose four.)
A. video conferencing
B. web collaboration
C. instant messaging
D. basic audio
E. advanced audio/web hosting
F. automatic LAN configuration
G. whiteboarding
Answer: A,B,C,D

What is the next logical step in troubleshooting Cisco Unified Presence and Cisco Unified Personal Communicator in a live production environment if the Cisco Unified Presence System Troubleshooter and Server Health Tools do not help resolve the issue?
A. Restart the Cisco Unified Presence server.
B. Restart Cisco Unified Communications Manager.
C. Enable tracing and use Cisco Unified RTMT to review the traces.
D. Uninstall and re-install Cisco Unified Personal Communicator.
E. Reset the Presence Gateway.
Answer: C

A user reports that when they are using Cisco Unified Personal Communicator, their status does not change when they are on the phone. What is the typical cause of this issue?
A. The username or password is invalid.
B. The Cisco Unified Presence account is locked out.
C. The user is not associated with the line.
D. Cisco Unified Presence is not enabled for the user.
E. Cisco Unified Presence is not enabled for the line.
Answer: C

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